Relationship Manager

As a Relationship Manager / Senior Relationship Manager within Priority Banking at Emirates NBD, your role is to be responsible for the acquisition of new client relationships for this segment, maintenance and growth of existing client relationships, meeting revenue targets for Assets, Liabilities, Investments and Insurance business, achieve high levels of service standards and maximize client satisfaction and compliance with UAE Central Bank and anti-money laundering regulations.

• Financials: Builds and develops relationships with Priority Banking clients, while leveraging customer service representatives (CSRs) for basic transactions.
• Acquires new clients, presents products, and closes deals to contribute to unit goals.
• Services: Offers comprehensive advice on all Priority Banking products, including basic banking, lending, and wealth management.
• Proactively contacts clients to cross-sell products and promote new offerings.
• Compliance: Follows all policies related to operational risk, sales practices, and anti-mis-selling.
• Keeps client profiles up-to-date, upholds confidentiality, and assesses risk tolerance for suitable product recommendations.
• Initiative: Monitors and improves service quality to exceed client expectations.