IT Governance Officer

Main role

• Monitor the application of IT policies and procedures, identify problems, work on solving them, and report on work progress.
• Monitor the application of the IT processes framework across all functions and service delivery units within the IT organization; compile and analyze reports on implementation practices.
• Receive and review all Change Request Forms, ensure details and attachments are complete and report on the status of each.
• Follow up the implementation of all information security requests in the sector.
• Follow up files of suppliers/contracts/maintenance/IT assets and ensure they are kept updated on the ITSM tool.
• Support alignment between division and bank-level strategies, regulations and standards; follow up the implementation of IT sector projects.

Job requirements

• Bachelor's degree in Computer Science, Business Information Systems or Engineering.
• Very good command of English and Arabic.
• Up to 10 years of overall IT experience, of which 2 to 4 years in the same role; experience in an information or data governance function, with two years leading a data and/or security governance program.
• Reporting and analytical skills; well-organized and detail oriented, with strong communication skills.
• COBIT, ITIL, CISA or equivalent certification or working experience is an asset; experience in large-scale organizations and in a service management organization based on international standards.