Daqahliyah Branches - Customer Service Representative

Core Responsibilities

• Serve customers by completing account transactions.
• Ensure all transactions are aligned with the latest Banque Misr policies and procedures, including compliance and KYC standards set by the bank.
• Execute a variety of transactions and services, including accepting payments for different types of accounts, cashing checks, checking account balances, and transferring funds.
• Identify sales referrals.
• Ensure the cash drawer is balanced with the settlement sheet and recover any shortages/overages.

Job Requirements

• Experience: 0-3 years in banking services at branches network.
• University degree (graduation year: 2024 – 2026)
• Minimum graduation grade: Good.
• English language proficiency.
• Excellent command of PC skills, especially MS Office.
• Good soft skills (communication and presentation skills).
• Never been tested by Banque Misr.
• No relatives up to the 3rd degree.