Senior Business Development Executive

About almentor: We are the leading Video-Learning Platform in Arabic. Established in 2016, we produced over 1000 online courses for individuals, corporations, and government entities across Egypt and the Gulf.

Job Overview: You will be responsible for building and maintaining long-term client relationships, acquiring new clients, increasing revenue through upselling and cross-selling, resolving client inquiries, and collaborating with internal teams to develop effective go-to-market strategies.

Responsibilities:

• Build long-term relationships with existing clients to retain and grow them.
• Acquire new clients end-to-end, from prospecting to closing and meeting individual and team targets.
• Increase revenue and retention rate for accounts through intentional upsell and cross-sell motions.
• Demonstrate, deliver, and help unlock product ROI for clients.
• Identify growth opportunities within the account segment.
• Resolve all client complaints, requests, and inquiries within the predetermined SLAs.
• Align with Customer Success, Product, Marketing and others with frontline insights to design a robust go-to-market strategy.

The ideal candidate will have:

• Bachelor's degree in business or a relevant major.
• 3-6 years in business development or sales, preferably in the E-Learning industry.
• Excellent verbal and written communication skills.
• Able to prioritize and perform effectively in a highly dynamic work environment.
• Excellent command of English (written and spoken).
• Proficiency in MS Office; CRM experience (HubSpot preferred).
• Ed-tech industry background is preferred.

Why join us?

• Competitive salary packages
• Flexible work arrangements
• Family medical insurance
• Access to a wide range of courses on our platform