[TEST] Account Executive (BSD)

Duties & Responsibilities Manage customer relationships and remain in frequent contact with clients to understand their needs. Provide professional after-sales support. Introduce and coordinate the after-sales services visits. Respond to complaints and resolve issues aiming at customer contentment and satisfaction. Build long-lasting, mutually beneficial relationships with external contacts and internal departments to create a better customer experience, and ensure all terms and conditions of the contractual agreement are well coordinated. Maintain a database of contact information. Supervise gathering of confirmations. Skills/Qualifications Bachelor's degree in Pharmacy. 2-3 years of corporate experience as an Account Executive, or in other sales/customer service roles, preferably in the medical insurance field. Exceptional verbal communication skills and strong interpersonal skills. Must be able to negotiate and problem-solve. Excellent command of written and spoken English.