Branch Manager – Port Said Branch

Main role

• Lead, develop and manage the branch team to deliver the Bank plan.
• Ensure delivery of a consistently excellent customer experience and encourage customer migration to alternative channels.
• Operate to the highest standards that meet and exceed regulatory requirements; ensure the front line acts as the first line of defense.
• Monitor and act on daily sales activity management information.
• Ensure sales floor management is in place, customers' needs are identified and matched to the appropriate team member by personally managing the sales floor regularly.
• Role model customer-focused leadership, promote the bank's profile in the community, and directly grow the bank's elite banking business.
• Be a leader, coach and role model aligned with the Bank's strategic imperatives; build the desired culture and invest in people.
• Engage and develop a team of managers through regular coaching and feedback.

Job requirements

• Minimum 10 years' experience in consumer banking, of which at least 2 years at supervisory level.
• Excellent sales and people management skills.